FAQ 🌙

HalfMoon Labs

GENERAL QUESTIONS

What is HalfMoon Labs?

HalfMoon Labs is a wellness-focused brand dedicated to clean, plant-based nutritional supplements and educational resources related to wellness and blood health awareness.

Are your products intended to treat sickle cell or any disease?

No.

HalfMoon Labs products are not intended to diagnose, treat, cure, or prevent any disease, including sickle cell disease.

Our content and products are designed for general wellness support only and are not a replacement for medical care.

Can I use your products if I have sickle cell disease or trait?

If you have sickle cell disease, sickle cell trait, or any blood-related medical condition, we strongly recommend consulting your physician before using any nutritional supplement.

Our products are not a medical treatment and should not be used as a substitute for professional care.

Are your products FDA approved?

Dietary supplements are not approved by the FDA in the same way prescription medications are.

However, we follow compliant manufacturing practices and do not make medical claims.

Statements on this website have not been evaluated by the Food and Drug Administration.

What are nutritional supplements?

Nutritional supplements are products designed to support general health and wellness, often containing vitamins, minerals, herbs, or plant-based ingredients.

They are not drugs and are not intended to replace medical treatment.

PRODUCT & INGREDIENT QUESTIONS

What is papaya leaf extract?

Papaya leaf extract is derived from the leaves of the papaya plant and has a long history of traditional use in wellness practices.

On this website, papaya leaf is discussed strictly in an educational context.
We do not make claims regarding medical benefits.

Are your products natural?

We focus on:

Clean ingredients
Plant-based sources
Transparent labeling

While no supplement can guarantee outcomes, we prioritize quality and simplicity.

Are there artificial fillers or additives?

We avoid unnecessary fillers, artificial colors, and synthetic ingredients whenever possible.

Always refer to the product label for the complete ingredient list.

Are your supplements safe?

All supplements should be used responsibly.

If you are pregnant, nursing, taking medication, or have a medical condition, consult a healthcare professional before use.

USAGE & SAFETY

How should I use your products?

Always follow the label instructions.

Do not exceed the recommended dosage.

Can children use your supplements?

Do not give any supplement to a child without first consulting a pediatrician or healthcare provider.

Can I take this with medication?

If you are taking prescription or over-the-counter medication, consult your physician before using any supplement.

Do you guarantee results?

No.

Results vary based on individual health, nutrition, consistency, and lifestyle.

We do not promise outcomes.

SHIPPING & ORDERS

How long does my order take to ship?

All products are made to order in small batches.

⏳ Orders typically ship within 4–6 weeks to ensure quality and freshness.

Why does production take time?

Our products require careful preparation, handling, and attention to detail.
We choose quality over speed.

Do you keep products in stock?

Inventory is limited and made to order.

Low stock notices may appear during high-demand periods.

Do you ship internationally?

Please check the shipping page for current availability.

What is your return policy?

See our Refund Policy page for current terms and conditions.

LEGAL & COMPLIANCE

Are you offering medical advice?

No.

This website does not provide medical advice.

All information is educational only.

Where can I find your disclaimer?

You can view our full Medical Disclaimer on the Disclaimer page located in the footer.

Do you offer customer support?

Yes!

STILL HAVE QUESTIONS?

We’re here to help 🤍
Visit our Contact page or send us a message.